Kyla Wald

Kyla Wald

Kyla Wald Account Manager Phone: (641) 673-8603 Kyla worked several years in customer service roles before joining our agency in 2024 where she quickly obtained her Property & Casualty insurance license. Kyla is located in our Oskaloosa office and specializes in...
Cassie Abbas

Cassie Abbas

Cassie Abbas Operations Manager Phone: (641) 673-8603 Cassie started with Ratcliff & Blake in 2024 where she is responsible for developing, implementing, and auditing the agency’s policies & procedures. She helps to streamline our workflows and bring...
Isaiah Thompson

Isaiah Thompson

Isaiah Thompson Commercial Lines Account Manager Phone: (641) 673-8603 Isaiah started his insurance career in 2017 at Nationwide Insurance in Des Moines. He was a property claims adjustor before moving into a personal lines underwriting role. When he and his wife,...
Margaret Ratcliff

Margaret Ratcliff

Margaret Ratcliff Vice President Insurance Agent, Commercial Phone: (641) 673-8603 Margaret began her insurance career when she graduated from High School, and spent 10 years in agencies in Minburn and Des Moines.  After working  20+ years in the banking industry, she...
Maggie Johnston, CPA

Maggie Johnston, CPA

Maggie Johnston, CPA Accountant Phone: (641) 673-8603 Maggie has always worked in the financial world and truly enjoys working with numbers and paying special attention to detail. During high school and college, she worked as a bank teller at what is now TruBank in...