by Pella Hosting | Jul 8, 2026
Ryan Smithart Commercial & Personal Insurance Agent Phone: (641) 673-8603 I joined the agency in May 2026 and am excited to be part of the team. Outside of work, you’ll usually find me bird hunting, fishing, or working on projects around the house. My wife...
by Pella Hosting | Jul 30, 2024
Kyla Wald Account Manager Phone: (641) 673-8603 Kyla worked several years in customer service roles before joining our agency in 2024 where she quickly obtained her Property & Casualty insurance license. Kyla is located in our Oskaloosa office and specializes in...
by Pella Hosting | Jul 30, 2024
Cassie Abbas Operations Manager Phone: (641) 673-8603 Cassie started with Ratcliff & Blake in 2024 where she is responsible for developing, implementing, and auditing the agency’s policies & procedures. She helps to streamline our workflows and bring...
by Pella Hosting | Sep 1, 2021
Isaiah Thompson Commercial Lines Account Manager Phone: (641) 673-8603 Isaiah started his insurance career in 2017 at Nationwide Insurance in Des Moines. He was a property claims adjustor before moving into a personal lines underwriting role. When he and his wife,...
by Pella Hosting | Jul 30, 2019
Margaret Ratcliff Insurance Agent, Commercial Phone: (641) 673-8603 Margaret began her insurance career when she graduated from High School, and spent 10 years in agencies in Minburn and Des Moines. After working 20+ years in the banking industry, she returned to...